Seamless Relocation Services Tailored for Every Journey
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Moving to Lisbon from the US felt daunting, but the relocation service made everything surprisingly smooth. They were there every step, helping with the NIF process and finding an apartment....
I moved with my family from Georgia and they helped with documents, making bank registration, finding a flat, and talking with the school so my kids could study in an...
Collaborating with this company for my move from London to Portugal was a seamless experience. Victoria, my solicitor, handled everything from applying for my NHR to discussing the golden visa,...
The relocation company provided excellent information during our video call. They offered us two visa options and guided us on how to proceed properly, which was invaluable given our unique...
Leonel from Saudade Consulting was a huge help when I moved from Berlin to Lisbon. His administrative support made the whole process a lot smoother. He was always available to...
Moving to Portugal from the UK in December 2020 was made seamless with Marta's help. She supported me through every step, from setting up my overseas company and handling my...
Frequently Asked Questions
Most Lisbon relocation companies offer end‑to‑end support: pre‑move surveys, packing, international or local transport, customs guidance, delivery, unpacking and storage. Many also provide relocation services for expats such as home finding, temporary accommodation, school searches, settling‑in (utilities, banking), NIF and residency assistance, pet relocation and vehicle shipping.
Costs vary by volume, distance, packing, access and season. As a guide, small local moves can start around €300–€900, while international sea shipments often range from €2,000–€8,000+ depending on size and services. Prices are set by individual providers, and you’ll pay them directly—request itemised, written quotations.
Door‑to‑door timings depend on route, shipping mode and customs. European road or sea moves may take 1–3 weeks; intercontinental sea freight typically 4–8+ weeks, while air freight can arrive in 5–10 days. Allow extra time for customs clearance and peak‑season congestion.
Check recent reviews from expats, ask for two or three references, and insist on a video or in‑home survey with a detailed inventory. Look for clear English‑language communication, a named move coordinator, transparent terms and membership of recognised bodies (e.g., FIDI or IAM) as quality markers.
Ask what’s included (packing, materials, disassembly, parking permits, customs handling), the estimated volume in cubic metres, transit times and insurance options. Request a fixed‑scope, itemised quote, clarify potential extra charges (stairs, long carries, shuttle), and confirm who manages claims and your single point of contact.
Common extras include charges for no‑lift access, many stairs, long carries in narrow streets, shuttle vehicles where trucks can’t reach, weekend or after‑hours work and packing materials. For international moves, ask about port handling, customs inspection fees, storage, VAT and parking or permit costs.
Most offer basic carrier liability and optional full‑value protection; coverage, exclusions and excess vary. Ensure the policy is door‑to‑door (including storage‑in‑transit), declare accurate values, photograph high‑value items and understand the claims process timelines before shipping. Ask whether third‑party insurance is used and when cover begins and ends.
When transferring residence to Portugal, used personal effects can often enter duty‑free with the right documents. Expect to provide a detailed inventory, passport, proof of residence/visa and evidence you owned the goods before moving; restrictions apply to new items, alcohol and certain electronics. Always check current regulations.
Many firms offer administrative support such as NIF assistance, residency appointment scheduling, translations, utility setup and bank account guidance. They coordinate paperwork and local processes, but immigration decisions remain with the authorities, so confirm the scope of service and any partner fees in advance.
Reserve lift and loading bay times, secure parking or a temporary loading space, and notify building management in advance. Measure entrances, clear hallways, protect floors, label rooms, and keep essentials and documents separate for quick access. Provide precise access notes, gate codes and photos to your crew.
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Dos and Don’ts to choose the right Relocation companies as an Expat
Smart decisions: dos and don’ts for choosing the best relocation company
Select a relocation service provider that emphasizes open and transparent communication. Look for reviews that mention consistent updates and clarity in timelines, as this can significantly reduce anxiety during the relocation process.
Choose a provider that offers tailored assistance based on your unique needs. Look for testimonials highlighting providers who take the time to understand personal circumstances and offer customized solutions for a smoother relocation experience.
Ensure the provider you choose is known for their prompt responses. Read reviews that emphasize quick reaction times and attentive service, as reliable communication enhances trust and makes the relocation process far more manageable.
Select a service provider with a strong understanding of local administrative requirements. Look for those praised for their knowledge and guidance, as this expertise can help you navigate potential bureaucratic hurdles effortlessly.
Make sure to assess the service provider's communication style and responsiveness before hiring. Delays in communication can greatly affect your relocation experience and create unnecessary stress when you require prompt updates or assistance.
Ensure that the service provider provides clear timelines and detailed cost estimates upfront. Vague commitments can lead to frustration and unexpected expenses later in the process, undermining your overall relocation experience.
Confirm that the service provider has a strong grasp of the necessary administrative processes for relocation, including visa application and residency procedures. Lack of expertise can lead to complications and delays in securing crucial documentation.
Research reviews and client experiences thoroughly before engaging a relocation service. Insights from previous clients regarding service quality, reliability, and follow-through can help you avoid providers who may not meet your expectations.
Navigating your relocation journey requires more than just logistics; it demands understanding, communication, and expertise. By adhering to these dos and don’ts, you’ll position yourself to select a relocation provider who not only meets your expectations but also enhances your overall experience. Remember, a provider that prioritizes clear communication and personalized support can transform the daunting process of moving into an empowering adventure, allowing you to focus on settling into your new surroundings with confidence. Make informed choices, and turn the challenges of relocation into valuable opportunities.
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