Sparkling Clean Solutions by Trusted Cleaning Agencies Near You
Find a cleaning agency that speaks English.
Kseniia
Mikhail
Thiago
SPIC
Mr
CLEANTEAM
When I first moved here, I had unpleasant experiences with local cleaning services, but finding Ksenia was a relief. Her team has been exceptional over the past two years; they...
I wasn’t at home during the cleaning, we had to go to a meeting, and when we came back everything was perfect, even the narrow spaces we didn’t expect. Communication...
I hired Thiago’s cleaning service and it was really good. I was really, really impressed - communication from the owner was really thorough and he explained exactly what to expect....
I've been using SPIC AND SPAN Home & Office Cleaning for about 6-7 months now, getting my house cleaned weekly. Honestly, I have nothing bad to say about them. They're...
Finding a reliable cleaning service has been a game-changer for my real estate agency. After experiencing frequent delays with my previous provider, Avi and his team have been a breath...
I just moved into a new apartment and two ladies came on a Sunday to do a thorough top-to-bottom clean. They scrubbed and mopped, did the bathrooms and kitchen, and...
Frequently Asked Questions
Look for consistent, recent reviews from local clients, clear communication in English, and transparent quotations with VAT. Ask for proof of liability insurance, a detailed cleaning checklist, and their complaints or satisfaction policy. A short trial clean is a smart way to test punctuality, thoroughness, and respect for your home.
Many Lisbon agencies that serve expats offer English-speaking teams or a coordinator who handles instructions and schedules. Confirm language fluency during the initial call and share any specific terminology or house rules in writing. If needed, request bilingual checklists to avoid misunderstandings on products, delicate surfaces, and access.
For regular house cleaning, agencies commonly charge €12–€20 per hour per cleaner, with minimums of 2–3 hours. Deep or end‑of‑tenancy cleans often range from €100–€250+ depending on size and condition, and post‑renovation costs more. Prices are set by each agency, and payment is arranged directly with them.
It usually covers inside kitchen cupboards, oven and fridge, limescale removal, skirting boards, switches, door frames, and interior windows, plus extra bathroom and grout attention. Exterior windows, mould remediation, high-access areas, and carpet steaming may be add‑ons. Always request a written checklist aligned with your landlord’s or agency’s requirements.
Most agencies supply professional products, cloths, and tools, and can bring a vacuum and mop if requested. If you prefer eco‑friendly or hypoallergenic products, mention this in advance, or provide your own. Confirm what’s included, any product surcharges, and whether pet‑safe solutions are available.
Reputable agencies carry public liability insurance and vet staff before assigning them to homes. Ask for proof of cover, clarify the process for damages or lost keys, and check whether they record key handovers. Written terms protect both sides and help resolve rare issues quickly and fairly.
Many agencies offer same‑day, evening, or weekend slots, often with a small surcharge. Messaging via WhatsApp or calling is the quickest way to confirm availability, building access, and parking details. Book earlier around month‑end, holidays, and peak moving periods, when end‑of‑tenancy and deep cleans fill up fast.
You usually pay the agency directly by bank transfer (IBAN), MB Way, cash, or, less often, card—agree this before the visit. Request a receipt or invoice and confirm whether VAT is included. For regular schedules, many agencies invoice monthly; one‑off cleans are commonly settled on the day.
Yes—many provide hotel‑style turnovers, including linen change, restocking basics, rubbish removal, and quick photo reports for hosts. They can coordinate with check‑in times and lockboxes, and offer emergency same‑day resets. Ask for flat‑rate pricing per turnover, laundry options, and a checklist covering beds, kitchens, and bathrooms.
Weekly or fortnightly visits work best for most flats, while families or pet owners may prefer twice‑weekly or a regular clean plus periodic deep cleans. Agencies typically have a 2–3 hour minimum per visit. Agree room priorities so time is used efficiently for the areas that matter most.
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Dos and Don’ts to choose the right Cleaning agencies as an Expat
Smart choices: dos and don’ts when hiring a cleaning agency
Select providers noted for their attention to detail and commitment to an exemplary standard of cleaning. Reviews highlight teams that consistently exceed expectations by thoroughly addressing all areas, ensuring no corners are left untouched and maintaining high cleanliness standards.
Opt for cleaning services that demonstrate excellent responsiveness and proactive communication. Many customers emphasize the importance of a service provider that keeps clients informed about schedules, potential delays, and any special requirements to ensure a smooth experience.
Choose cleaning agencies that provide their own high-quality cleaning supplies and equipment. Clients often appreciate the convenience and efficiency of having a service that comes fully equipped, allowing for a thorough and professional clean without any hassle.
When selecting a cleaning service, confirm that the agency offers flexible scheduling to accommodate your needs. Clients value providers who can adjust their availability for urgent requests or changing regular schedules, making the service more accommodating and user-friendly.
Prioritize cleaning agencies with a reputation for reliability and trustworthiness. Reviews indicate that customers feel comfortable leaving their keys with teams they can depend on, which adds an extra layer of peace of mind regarding your home’s security and the integrity of the service.
Effective communication is essential when hiring a cleaning service. Many reviewers highlighted issues related to language barriers and poor communication, which led to misunderstandings and dissatisfaction. Ensure your service provider can communicate clearly and understands your specific needs.
Your first experience with a cleaning service can set the tone for future interactions. If the service appears rushed or disorganized during the initial cleaning, it may indicate a lack of professionalism that could persist in future appointments. Be attentive to these signs before committing.
While flexibility in scheduling is beneficial, not all cleaning services guarantee this. Customers noted instances where cleaners arrived at unsuitable times or had to reschedule without adequate notice. Clarify scheduling policies and ensure they align with your needs before hiring.
Unexpected fees and unclear pricing can lead to frustration. Reviewers often mentioned being surprised by costs and extra charges. Prior to hiring, ask for a detailed breakdown of fees and ensure you fully understand the pricing structure to avoid confusion later.
Selecting a cleaning agency is about more than just tidiness; it's about building a partnership that fosters trust and satisfaction in your home. By adhering to these dos and don’ts, you’ll navigate the selection process with confidence, ensuring that you engage a service provider who not only meets your cleaning needs but also enhances your overall living experience. Remember, a reliable and thorough cleaning service can transform your space and provide you with peace of mind, allowing you to focus on what matters most in your life.
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